epiccart Store Order & Shipping Policy

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Thank you for choosing epiccart Store. We are committed to handling every order with accuracy and care, and the policies below explain how your purchase moves from checkout to delivery so you can shop with complete confidence.

Order Processing

Orders submitted to epiccart Store receive our immediate attention. Our team processes orders within 1–2 business days, Monday through Friday, excluding federal holidays. Orders placed before 2:00 PM Eastern Time are typically dispatched the same business day. Once your package leaves our facility, we will send a confirmation email with a unique tracking number so you can monitor its progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options to match your timeline. Delivery periods below begin once your order has been dispatched from our warehouse.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99 USD
Expedited Shipping	2–3 business days	$14.99 USD
Overnight Shipping	Next business day	$29.99 USD
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may be extended during peak periods, including holidays or severe weather conditions.

International Shipping

epiccart Store currently ships to Canada, the United Kingdom, Australia, and selected European Union countries. International orders generally arrive within 7–14 business days after dispatch. Any import duties, customs charges, or local taxes are the recipient's responsibility and are not included in the purchase price or shipping fees.

Order Tracking

We are dedicated to keeping you informed at every stage. A tracking number will be emailed to you as soon as your order is dispatched. If you have not received a tracking update within 3 business days of your order confirmation, please contact our customer support team so we can assist you.

Address Changes

To update your shipping address, please contact us within 1 hour of placing your order and include your order number. We will make every effort to accommodate requests received after that time, but we cannot guarantee that changes can be made once your order has entered processing.